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Areas we serve: IT support across Namibia.

From our head office in Swakopmund and our technicians in Lüderitz and Uis, Micro Tech Namibia supports businesses, mines and municipalities in every region of the country. Here is how that works, and where we go.

Remote support first

Most IT problems can be fixed without anyone travelling. Call our help desk and an engineer connects to your computer or server and works on it directly, whether you are next door to our head office or at the other end of the country. Clients on a managed service also get remote monitoring of their systems.

On-site visits from three bases

When a job needs hands on it, a technician comes to you. Visits are scheduled from our head office in Swakopmund or from Lüderitz and Uis, where we also have technicians. The further the town, the more we plan ahead and group work so that a single trip covers everything outstanding.

Projects anywhere in Namibia

Structured cabling, fibre, Wi-Fi, CCTV, servers and Traka key management can be installed in any town. Every project starts with a site visit for planning, so we see the building, measure the distances and quote properly before installation begins.

Where our people are

Our head office, workshop and main data centre are at 13 Mandume Ya Ndemufayo Str, Swakopmund, open Monday to Friday, 08:00 to 17:00. Technicians are also based in Lüderitz and Uis. Our clients range from the mines of the Erongo region to municipalities and businesses across the whole country.

Regions and towns

Namibia's fourteen regions and their main towns. Towns with their own page are linked; we serve every other town too, on the same remote-first basis.

Erongo

Main towns: Swakopmund, Walvis Bay, Henties Bay, Arandis, Uis, Usakos, Karibib, Omaruru.

Our home region: head office, workshop and main data centre in Swakopmund, and technicians in Uis.

Khomas

Main towns: Windhoek.

The capital, supported remotely first with planned on-site visits and project work.

Hardap

Main towns: Mariental, Rehoboth, Maltahöhe, Aranos, Gochas.

Supported remotely, with visits planned from Swakopmund.

ǁKaras

Main towns: Keetmanshoop, Lüderitz, Oranjemund, Rosh Pinah, Karasburg, Aus.

Technicians based in Lüderitz cover much of the south.

Kunene

Main towns: Outjo, Opuwo, Khorixas, Kamanjab.

Remote support for lodges, farms and offices, with planned visits.

Ohangwena

Main towns: Eenhana, Helao Nafidi, Okongo.

Remote support, with on-site work planned as part of trips to the north.

Omaheke

Main towns: Gobabis, Otjinene, Leonardville.

Supported remotely, with visits planned from Swakopmund.

Omusati

Main towns: Outapi, Okahao, Ruacana, Oshikuku.

Remote support, with on-site work planned as part of trips to the north.

Oshana

Main towns: Oshakati, Ongwediva, Ondangwa.

The busiest commercial area in the north, supported remotely first.

Oshikoto

Main towns: Tsumeb, Omuthiya, Oniipa.

Remote support, and industrial projects planned with a site visit.

Otjozondjupa

Main towns: Otjiwarongo, Okahandja, Grootfontein, Otavi, Okakarara.

Supported remotely, with visits planned from Swakopmund.

Zambezi

Main towns: Katima Mulilo, Bukalo.

Our furthest region: remote support first, with visits planned well ahead.

Kavango East

Main towns: Rundu, Divundu.

Remote support, with visits planned well ahead.

Kavango West

Main towns: Nkurenkuru.

Remote support, with visits planned well ahead.

Remote support

Remote support, started by you

Only after you have phoned us on +264 83 376 4016 and a technician has agreed a session with you. We never contact you first to ask for access to a computer.

Our technician will tell you which of these tools they use. Get it from the maker's own website, open it, and share the session code only with the technician you are speaking to. You see everything they do and can end the session at any moment. Nothing stays installed unless you choose to keep it.

On a Mac? AnyDesk has a version for macOS on anydesk.com.

Not expecting a session, or unsure the call is from us? Hang up and phone our office on +264 83 376 4016, Monday to Friday 08:00 to 17:00. We never ask for passwords, banking details or payment during a session.