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IT support in Ongwediva, for offices and practices.

Ongwediva lies between Oshakati and Ondangwa in the Oshana region, with a mix of businesses, practices and educational institutions. Micro Tech Namibia supports organisations in Ongwediva from our Swakopmund head office.

How we support businesses in Ongwediva

Remote support is how we handle most requests here. The help desk takes the call, connects to the affected computer and fixes it, usually while you wait on the line.

Some things cannot be done remotely, such as replacing a failed drive, running new cable or mounting a camera. These are planned as on-site visits from Swakopmund. New projects, from Wi-Fi coverage to a server installation, start with a site visit so we can plan the job and quote accurately.

Services most relevant in Ongwediva

Getting to Ongwediva

Ongwediva is reached on a planned trip from Swakopmund. Visits are scheduled ahead, with remote support covering the time in between.

Medical, dental and professional practices

Medical and dental practices, legal firms and insurers are among the clients we serve. These offices depend on reliable workstations and safe records, so we put particular weight on backups and on keeping systems patched.

Practices that are growing often outgrow a single shared computer and a USB drive for backups. We can plan the step up to a small network with proper file storage, user accounts and automatic backups, and install it during one planned visit. Schools and training centres can be supported in the same way.

Nearby towns we serve

See every region and town we serve.

Talk to us

Call +264 83 376 4016 or email info@microtechnamibia.com to arrange support in Ongwediva.

Remote support

Remote support, started by you

Only after you have phoned us on +264 83 376 4016 and a technician has agreed a session with you. We never contact you first to ask for access to a computer.

Our technician will tell you which of these tools they use. Get it from the maker's own website, open it, and share the session code only with the technician you are speaking to. You see everything they do and can end the session at any moment. Nothing stays installed unless you choose to keep it.

On a Mac? AnyDesk has a version for macOS on anydesk.com.

Not expecting a session, or unsure the call is from us? Hang up and phone our office on +264 83 376 4016, Monday to Friday 08:00 to 17:00. We never ask for passwords, banking details or payment during a session.