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IT support in Tsumeb, with mining and industrial experience.

Tsumeb is an Oshikoto town with a long mining and copper smelting history, and a commercial centre for the surrounding farms. Micro Tech Namibia supports businesses and industrial operations in Tsumeb from our Swakopmund head office.

How we support businesses in Tsumeb

Remote support handles the everyday: accounts, software, email and settings are fixed by an engineer connecting to the machine. Managed service clients also get remote monitoring of their systems.

On-site visits are planned trips from Swakopmund. Industrial projects in particular benefit from a careful site visit, so that networks, cameras and key control are designed around how the site actually works, then installed by our own certified teams.

Services most relevant in Tsumeb

Getting to Tsumeb

Tsumeb is a planned trip from Swakopmund. We schedule site visits in advance and support you remotely between them.

Industrial and mining experience

We have implemented solutions in the mining sector that improve performance, ensure compliance with industry regulations and adhere strictly to safety norms. Our Traka key management systems keep a hazardous area powered down until every engineer's key has been returned.

Tsumeb is also a commercial town with shops, offices and farm suppliers. These businesses get the same remote help desk, with hardware from Dell, HP and Lenovo and software from Microsoft supplied and supported by us. Network monitoring under a managed service helps here, because a fault on a remote part of a site is often spotted before anyone has to report it.

Nearby towns we serve

See every region and town we serve.

Talk to us

Call +264 83 376 4016 or email info@microtechnamibia.com to discuss a project in Tsumeb.

Remote support

Remote support, started by you

Only after you have phoned us on +264 83 376 4016 and a technician has agreed a session with you. We never contact you first to ask for access to a computer.

Our technician will tell you which of these tools they use. Get it from the maker's own website, open it, and share the session code only with the technician you are speaking to. You see everything they do and can end the session at any moment. Nothing stays installed unless you choose to keep it.

On a Mac? AnyDesk has a version for macOS on anydesk.com.

Not expecting a session, or unsure the call is from us? Hang up and phone our office on +264 83 376 4016, Monday to Friday 08:00 to 17:00. We never ask for passwords, banking details or payment during a session.