IT support in Otjiwarongo, remote first with planned visits.

How we support businesses in Otjiwarongo

Remote support is the backbone of what we do for clients this far inland. A phone call to the help desk gets an engineer connected to your system, and most everyday problems are resolved on the spot. Managed service clients also get remote monitoring, which flags trouble early.

On-site visits are planned trips from Swakopmund, organised so that one visit covers everything on the list. New installations, from cabling and Wi-Fi to servers and CCTV, are scoped during a site visit and then installed in one well-prepared stretch of work.

Services most relevant in Otjiwarongo

• IT support and managed services: Help desk, remote monitoring and managed services for offices.
• Servers and backup: Servers and backups that keep business data safe and recoverable.
• Network cabling, fibre and Wi-Fi: Structured cabling and Wi-Fi for offices, shops and depots.
• Firewalls and cybersecurity: Firewalls and Trend Micro security managed remotely.

Getting to Otjiwarongo

Otjiwarongo is a planned trip from Swakopmund. We schedule visits in advance and handle the day-to-day work remotely.

Regional organisations

Local authorities and private businesses alike rely on us for infrastructure operation and support. For a regional centre, that often means looking after several offices or departments under one service level agreement.

Otjiwarongo sits at the meeting point of roads to Outjo, Grootfontein and Tsumeb, so planned visits often take in several towns in the region. If you have a project in mind, telling us early lets us schedule the site visit alongside other work nearby.

Nearby towns we serve

• Outjo, Kunene region
• Omaruru, Erongo region
• Grootfontein, Otjozondjupa region

See every region and town we serve.

Talk to us

Call +264 83 376 4016 or email info@microtechnamibia.com to discuss IT support in Otjiwarongo.