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IT support in Grootfontein, gateway to the north-east.

Grootfontein is an Otjozondjupa town at the heart of a farming area and on the main road to Rundu and the north-east. Micro Tech Namibia supports Grootfontein businesses and organisations from our head office in Swakopmund.

How we support businesses in Grootfontein

Call our help desk and an engineer will connect remotely to resolve the problem. Most everyday faults never need a visit.

On-site work is planned as a trip from Swakopmund, and because Grootfontein lies on the route to Rundu and the Zambezi region, visits to the north-east can often be combined. Projects such as networks, CCTV or a server installation are planned with a site visit first.

Services most relevant in Grootfontein

Getting to Grootfontein

Grootfontein is a planned trip from Swakopmund. On-site visits are scheduled ahead, with remote support in between.

Equipment that is supported after the sale

Buying computers from us means they arrive set up with the right software and are supported afterwards by the same help desk. We sell Dell, HP and Lenovo equipment and all Microsoft products as an authorised reseller.

Grootfontein businesses that need a computer repaired can also send it to our Swakopmund workshop, where our own technicians handle hardware repairs. If a repair is not worth the cost, we will say so, and can quote a replacement from Dell, HP or Lenovo instead, set up with your software before it reaches you, and covered by the same help desk afterwards.

Nearby towns we serve

See every region and town we serve.

Talk to us

Phone +264 83 376 4016 or email info@microtechnamibia.com to talk about Grootfontein.

Remote support

Remote support, started by you

Only after you have phoned us on +264 83 376 4016 and a technician has agreed a session with you. We never contact you first to ask for access to a computer.

Our technician will tell you which of these tools they use. Get it from the maker's own website, open it, and share the session code only with the technician you are speaking to. You see everything they do and can end the session at any moment. Nothing stays installed unless you choose to keep it.

On a Mac? AnyDesk has a version for macOS on anydesk.com.

Not expecting a session, or unsure the call is from us? Hang up and phone our office on +264 83 376 4016, Monday to Friday 08:00 to 17:00. We never ask for passwords, banking details or payment during a session.