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IT support in Rundu, on the Okavango River.

Rundu is the main town of the Kavango East region, on the Okavango River along the border with Angola. Micro Tech Namibia serves Rundu businesses and organisations from our head office in Swakopmund.

How we support businesses in Rundu

Rundu is far from the coast, so our service there is built on remote support. Our engineers connect to your systems to troubleshoot and fix them, and clients on a managed service also get remote monitoring.

Where a visit is unavoidable, we plan it as a trip from Swakopmund and group outstanding work together. Projects such as networking a new office, installing CCTV or commissioning a server are scoped with a site visit beforehand, then installed by our own team.

Services most relevant in Rundu

Getting to Rundu

Rundu is a long planned trip from Swakopmund. On-site work is booked well ahead, and remote support carries the load between visits.

Planning for distance

The further a site is from a workshop, the more good planning and good backups matter. We recommend that clients in Rundu keep reliable backups and, where it makes sense, spare equipment, so a failure can be handled remotely while a visit is arranged.

Organisations in Rundu that serve the wider Kavango East and Kavango West regions can have their outlying offices supported in the same way, through remote access and a shared help desk, with on-site work grouped into the same planned trips.

Nearby towns we serve

See every region and town we serve.

Talk to us

Talk to us about IT in Rundu: call +264 83 376 4016 or email info@microtechnamibia.com.

Remote support

Remote support, started by you

Only after you have phoned us on +264 83 376 4016 and a technician has agreed a session with you. We never contact you first to ask for access to a computer.

Our technician will tell you which of these tools they use. Get it from the maker's own website, open it, and share the session code only with the technician you are speaking to. You see everything they do and can end the session at any moment. Nothing stays installed unless you choose to keep it.

On a Mac? AnyDesk has a version for macOS on anydesk.com.

Not expecting a session, or unsure the call is from us? Hang up and phone our office on +264 83 376 4016, Monday to Friday 08:00 to 17:00. We never ask for passwords, banking details or payment during a session.