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IT support in Swakopmund, from our own head office.
Swakopmund is where Micro Tech Namibia started in 2008, and it is still home to our head office, our workshop and our main data centre at 13 Mandume Ya Ndemufayo Str. For businesses in town, IT support comes from people who work a few streets away.
How we support businesses in Swakopmund
Most problems start with a call to the help desk. If a fix can be done over a remote connection, an engineer connects to your machine and sorts it out there and then, which is often the quickest route even when we are close by. When something needs hands on it, such as a failed switch, a printer that has dropped off the network or a new workstation to set up, a technician comes to your office from the head office rather than from another town.
Projects start with a site visit, as they do everywhere, but in Swakopmund that visit is easy to fit in. We design, install and maintain structured cabling, Wi-Fi, CCTV and server rooms for offices, shops and practices across town, and the team that installs your system is the team that supports it afterwards.
Services most relevant in Swakopmund
- IT support and managed services: Help desk, remote support and managed services, with after-hours support for clients on a service level agreement.
- Computer repairs: Laptops and desktops repaired by our own technicians in the professionally equipped workshop at the head office.
- Network cabling, fibre and Wi-Fi: Certified Molex Premise installers for Cat5e, Cat6 and Cat7 cabling, fibre links and Wi-Fi.
- Servers and backup: Server installation, backups and recovery, planned by the engineers who run our main data centre.
- Hardware sales: Dell, HP and Lenovo equipment, supplied with the right software and supported after the sale.
Visiting our head office
Our head office at 13 Mandume Ya Ndemufayo Str is open Monday to Friday, 08:00 to 17:00, and closed on Saturdays and Sundays. You are welcome to bring a laptop or desktop in during those hours for the workshop to look at. If you would like to discuss a project face to face, call ahead so the right engineer is in.
One team, one town
Swakopmund is also where our main data centre is. Clients on a managed service get remote monitoring of their systems, and that work is done by the same Swakopmund team that visits your office, so there is no hand-over between a distant call centre and a local technician.
Nearby towns we serve
- Walvis Bay, Erongo region
- Arandis, Erongo region
- Henties Bay, Erongo region
Talk to us
Phone us on +264 83 376 4016 or email info@microtechnamibia.com, whether you need one repair or a long-term IT partner on your doorstep.