Micro Tech Namibia

Your partner in information technology

Swakopmund, Namibia Est. 2008

We design, commission, administer, operate and maintain IT infrastructure for businesses across Namibia, so you can focus on your core business.

HQ & main data centre: Swakopmund
Coverage: Business & remote areas in Namibia
Support: Phone, remote and on site
After hours: Support for SLA clients

A Namibian IT company with big-firm experience.

No business can grow sustainably without a stable, dependable, flexible and superbly connected ICT infrastructure. It is in this complex environment that our expertise thrives.

2008

History

Founded in 2008 as a Namibian ICT company by a group of highly experienced IT professionals from corporate backgrounds.
Design to maintenance

Expertise

A thorough understanding of how IT infrastructure needs to be designed, commissioned, administered, operated and maintained.
Big-firm experience

Leverage

Experience from large IT firms, put to work for our own clients as expert IT advice and integration.
Swakopmund

Organisation

Registered in Namibia. Head office and main data centre in Swakopmund, from where we cover all business areas in Namibia. A flat organisation where every employee is valued and their opinions and solutions are heard.

Vision & mission

“We strive to be our clients’ IT partner of choice and a centre of excellence in comprehensive IT service provision. We add value to our clients’ businesses by enabling them to focus on their core business.”

Company: Micro Tech Namibia
Established: 2008
Registered: Namibia

One team for the whole IT lifecycle.

From the first conversation to the day-to-day running of your systems, one team stays with you. Select a step to see what it covers.

Pre-Sales Consulting

Before anything is bought, we listen. Our sales force and engineers look at how your business works and advise on the right platform, whether you are a small, medium or enterprise operation.

Consulting & planning Request a free quotation

Solution

We put the solution together around your needs, with hardware and software from reputed vendors including Microsoft, Dell, HP, Lenovo, Cisco, Fortinet and Trend Micro.

Our vendor partnerships Request a free quotation

Implementation

Our engineers install and integrate the solution, including migrations, systems integration and project management, with structured cabling to Cat5e, Cat6 and Cat7 standards and fibre optic links.

Communication infrastructure Request a free quotation

Preventative Maintenance

Scheduled maintenance keeps your infrastructure stable and dependable, so problems are caught before they interrupt your business.

Support & managed services Request a free quotation

After-Sales Support

Support by telephone, remotely or with a site visit, across the workstation, peripheral, network, server and application layers. Our workshop also handles hardware repairs.

How support works Request a free quotation

Managed Services

Let us run part or all of your IT for you. A managed service gives you a retainer with guaranteed response times, remote monitoring of your systems, after-hours support under a service level agreement (SLA), and, where you need it, experienced full-time engineers based at your site.

Support & managed services Request a free quotation

Rentals of Servers & Workstations

Servers and workstations are available to rent, so adding capacity doesn’t have to mean a capital purchase. Rented hardware is covered by our hardware replacement policy: if a unit fails, we replace it so your work carries on.

Request a free quotation

Consult & Source Service Providers for Communication Solutions

Need connectivity or communications? We consult on your requirements and source suitable service providers for your communication solutions.

Talk to us about connectivity Request a free quotation

Sales, security, connectivity and consulting.

Hardware & Software Sales

Hardware and software from reputed vendors, sold and supported: an authorised reseller of all Microsoft products and a Dell, HP and Lenovo reseller.

Micro Tech Namibia’s Development Department handles requests from our clients and actively looks for new opportunities for value-added solutions, as well as selling and promoting our range of service offerings.

Authorised reseller of all Microsoft products
Dell, HP and Lenovo reseller
Products from reputed vendors, sold and supported

Request a free quote

Micro Tech Namibia · Development Dept.Request flow

01Client requestReceived
02Needs & environmentAssessed
03Value-added optionProposed
04SupplyAuthorised vendors
05After-sales supportMicro Tech Namibia

Workstations Servers Networking Software

Sold & supported

Traka Lock-out Systems

Lock-out key cabinets that keep a hazardous area powered down until every engineer’s key is back. Micro Tech Namibia is an authorised and certified Traka reseller and implementation partner in Namibia.

Keep your processes safe and secure with Traka’s lockout-tagout application. When maintenance takes place in a hazardous environment, intelligent key cabinets make sure every area is powered down, and stays powered down, until staff are safely out.

The process is fully automated: every override key or device that could reactivate the site stays secured and cannot be accessed until the entire set of engineers’ keys is back in place.

Micro Tech Namibia is an authorised and certified Traka reseller and implementation partner in Namibia.

Request a free quote

All engineer keys in Override available · site may be re-energised

Engineer keys · select to take or return

Override key Available

Interactive illustration of the lock-out principle, not a product interface.

Communication Infrastructure Services

Certified Molex Premise installers: structured cabling to Cat5e, Cat6 and Cat7, fibre optics, Wi-Fi and point-to-point links, and CCTV.

Our teams are certified and registered installers of Molex Premise products, and undergo regular refresher training. All cable network installations follow internationally accepted standards for Cat5e, Cat6 and Cat7 copper, and we design, install and terminate fibre optic links.

We also provide CCTV surveillance systems.

Cat5e100 MHz
Cat6250 MHz
Cat7600 MHz
Fibre opticsingle & multimode

Request a free quote

All systems online Office, workshop, remote site, guest Wi-Fi and cameras connected

Main office Workshop Remote site Guest Wi-Fi Wireless link Fibre Gate

Switch each system on or off to see what depends on it

Interactive illustration of a connected site, not a live system.

Consulting, Systems Integration, Outsourcing & Support

Platform planning, systems integration, migrations and project management, and outsourcing from the help desk up to full-time staff on your site.

Request a free quote

Our consulting services

InternetWAN by fibre, wireless or satellite
FirewallSecurity at the edge
Core switchThe heart of the network
ServersOn site or in the cloud
Building AWi-Fi and workstations
Building BWi-Fi and workstations
Remote sitePoint-to-point wireless

Consulting

Our consulting arm covers small, medium and enterprise platform planning, implementation, systems integration, migrations, project management, and IT strategy and organisation advice.

Outsourcing

You can outsource just your help desk, or your entire IT operation with the help desk included. For many organisations this lowers costs and frees their people to focus on the business, and where it makes sense we place experienced full-time engineers at your site.

Outsourcing portfolio includes, but is not limited to

Messaging & collaboration systems
Firewalls & Cybersecurity
Security systems (anti-virus, anti-spam)
Web content filtering
Network account management
Support & remote monitoring solutions

Support by phone, remotely or on site.

Every layer we support

ISP Internet provider
NET Network
APP Application
SRV Server
HW Hardware
WS Workstation

Phone Call the help desk and talk to an engineer.
Remote We connect to your machine and fix it there and then.
On site A technician comes to you, anywhere in Namibia.

How it is billed: A retainer with guaranteed response times, or pay per incident.
After hours: After-hours support for clients on an SLA.
What we cover: Internet connectivity, networks, applications, servers, hardware and workstations.
Outsourcing: From the help desk alone to your whole IT operation, with full-time staff on your site if you need them.

Existing client? Download our remote support tool, and one of our engineers will connect to your machine.

Get remote support Request a free quote

Authorised on the brands your business runs on.

Micro Tech Namibia sells and supports a wide variety of software and hardware products from reputed vendors.

Request a free quote

Microsoft
Trend Micro
Traka
Assa Abloy
Molex
Hikvision
U0Micro Tech Namibia
Dell
HP
Lenovo
Cisco
Fortinet
Huawei
Ubiquiti
Epson
Samsung
Workflow Automation

Authorised reseller

Microsoft

An authorised reseller of all Microsoft products. Our sales force helps you select the best solution, and our system administrators and engineers are on hand to assist where needed.

Security software

Trend Micro

Authorised and certified reseller and implementation partner in Namibia, specialising in cyber security solutions including Trend Micro Worry-Free Business Security.

Keys & equipment

Traka · Assa Abloy

Authorised and certified reseller and implementation partner in Namibia for Traka intelligent management systems for keys and equipment.

Certified installers

Molex

Our teams are certified and registered installers of Molex Premise structured cabling products.

Authorised resellers

Dell, HP & Lenovo

Micro Tech Namibia is a reseller of Dell, HP and Lenovo workstations, laptops, servers and peripherals, sold with the right software and supported after the sale.

Also sold & supported

Hikvision, Epson, Samsung & Workflow Automation

Hikvision CCTV and surveillance, Epson and Samsung printers, displays and office equipment, and Workflow Automation for document and business processes.

Repairs

Workshop repairs

Hardware repairs are done by our own technicians, with years of technical experience and a professionally equipped workshop in Swakopmund.

Other software vendors

Also authorised & certified across Namibia for

Remote Support
IT Asset Management
Software Asset Management

From the mine to your office.

Micro Tech Namibia serves a wide range of business environments through service level agreements, and provides infrastructure operation and support services to SLA clients in local authorities, the private sector and non-commercial organisations.

Financial
Law
Dental
Insurance
Media agencies
MiningSpotlight
Safety
Construction
Vessel suppliers
Local authorities
Tourism agencies

Built for the mine site.

“We have been successful in implementing solutions in the mining sector that improve performance, ensure compliance with industry regulations, adhere strictly to safety norms, and take advantage of better asset utilisation and improved production schedules. For clients on an SLA, our dedicated team is also available after hours.”

Performance
Regulatory compliance
Safety norms
Asset utilisation
Production schedules
After-hours support

Request a free quote

Trusted across Namibian mining and industry.

New Horizon Copper
Swakop Uranium
Duneland Mining
Quick Build
Walters Electrical
Optimine Exploration
ALSN
Blueberg Trading
Trollope
Eitavelo Mining
Komatsu Namibia
Barex Equipment
K Neumayer
Andrada Mining
Reptile Uranium
Tulela Processing
Sandvik Mining & Construction
Paratus
Himba Metals
Hope & Gorob

Tsoaxaub Metals
Linklet Shipping Agency
Crush Plant Namibia
Bulk Mining Explosives Namibia
Sperrgebiet Diamond Mining
Opuwo Country Hotel
Langer Heinrich Uranium Mine
Nexus Mining & Construction
The Tug Restaurant

IT provider assessment and consulting

Is your IT provider delivering?

Not sure if your current IT management company is delivering optimal service, or do you want to reduce your monthly IT costs?

Response times and ticket history
Licensing, backups and security posture
Network, workstations and hardware lifecycle

Request an IT assessment +264 83 376 4016

What your business needs coveredCovered by a good provider

Microsoft 365 (mail, Teams, OneDrive)Licensed, secured, backed up
Firewall and internetFiltered, with failover
Backups (on site and off site)Tested restores, off-site copy
Network (switches, Wi-Fi)Documented, monitored
Antivirus and endpoint securityManaged, updated, reported
WorkstationsPatched, supported, replaced on a cycle
Phones (VoIP)Clear calls, extensions set up
PrintersMapped, supplied, serviced
CCTVRecording, retained, viewable
Server or cloudMaintained, sized, secured

Free assessment, no obligationSwakopmund

Join a team where every voice is heard.

Micro Tech Namibia is a flat organisation: every employee is valued, and their opinions and solutions are heard. See our current vacancies below, or send us an open application.